Captain Chris Vann
Jax Boat Rentals
“CaptainPanel software made our services easily and globally accessible. The online booking tools helped us maximize our efficiency, minimized pen-and-paper errors, and allowed our customers, with a few clicks, to take control of planning their experience. In a world moving towards easy, fast and reliable digital services CaptainPanel allowed us to meet our clients’ expectations and helped our business thrive”.
The business challenge
Chris relied on jotting down booking information on a desk calendar. In addition to being a tedious time-consuming strategy, manual entries are prone to errors and a small oversight could lead to a scheduling haywire.
JAX Boat Rentals Success Story
Chris was in the United States Marine Corps in the 1990s. He later worked in the delivery service for Budweiser then shifted to working in car sales with Chrysler. When his friend inspired him to sell boats, Chris’ enthusiasm for boating was ignited. That little spark turned into a full-blown passion as Chris transitioned from selling boats to owning a boat dealership and transporting boats throughout the world. Chris is now focused on operating Jax Boat Rentals; a boat rental business in Jacksonville.
Before discovering CaptainPanel services, Chris managed all his bookings manually. Clients who found his business through the company’s website or through Facebook’s marketplace would contact him by phone or email for all booking inquiries. He used a large desk calendar to log a lot of information, including the details of his customers, the number of passengers, the date and time of the trip, and sensitive payment information.
The old school pen-and-paper method was time-consuming and left room for error. Chris had his share of double-booking blunders which created confusion for himself and for his customers equally. Chris chose to save his business from preventable mistakes and decided to use CaptainPanel. CaptainPanel reinvented the image of Jax Boat
Rentals with a new website. Additionally, with the online calendar, online booking system, and the payment gateway, CaptainPanel gave Chris the tools to organize his booking and payments and protect his customers’ sensitive details.
New leads, new customers, increase revenue!
Designed by CaptainPanel, Jax Boat Rentals new mobile-friendly website attracted more visitors and generated new customers in a short period of time.
No more missed opportunities!
With the online booking calendar, customers can easily book and manage their reservations at any time with any smart device. Chris’s availability is no longer a limitation to the number of bookings he receives; CaptainPanel tools are accessible to his customers 24 hours a day, seven days a week.
No more double-booking dilemmas!
With CaptainPanel booking is fast, easy, convenient, and most of all, efficient. The online calendar prevents double booking and eliminates any scheduling conflicts, keeping the customers happy and the business thriving.
Vision for growth and development
Chris’s ultimate goal is for Jax Boat Rentals to become one of the leading boat rentals in Jacksonville. In addition to continually upgrading his services, Chris knew that to realize his vision and maintain loyal customers he has to employ new cutting-edge online tools similar to those provided by CaptainPanel. Chris took a step forward towards his goal. We proudly ushered many clients like Jax Boat Rentals into this digital era and transformed the way they manage their business to cater to the evolving needs of customers.
